Shipping

We can ship to virtually any address in the United States of America. Note that there are restrictions on some products, and some products CANNOT be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Where do you ship to and how long will it take?
We ship exclusively within the United States. Standard orders will be shipped via FedEx and processed within 5-7 business days. Due to COVID-19, we are taking strict and necessary precautions to get orders out quickly, but safely for our team.

What payments are accepted?
We ship exclusively within the United States. Standard orders will be shipped via FedEx and processed within 5-7 business days. Due to COVID-19, we are taking strict and necessary precautions to get orders out quickly, but safely for our team.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Do you accept returns?
We accept returns for most unopened items within 30 days of delivery. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item. If you have any questions on whether or not you qualify for a refund please email us directly at info@purerxformulas.com so that we may best assist you.